What to Consider When Choosing Best Hot Water System

Is it time for a new hot water system for your Perth Hills home? If your current system is on the brink of collapse, you are probably wondering which hot water system will be your best value in the long run. Kalamunda Plumbing has put together some of the top things we consider before installing hot water systems in homes across Perth Hills and the Eastern Suburbs.

Some common questions that we ask before commencing a hot water system replacement are:

How much hot water do you use?

Can you pinpoint or guess how much hot water you and your family use daily? If not, we can use average numbers. According to one source, the average person uses 50 L of hot water a day, which covers washing dishes, laundry, and of course, showering.
Factoring in current and future use before installation will ensure everyone under your roof can have a hot shower when they want to, and you won’t need to “ration” the hot water.

Do you want to change the system type, or replace your hot water system with the same style?

Not sure if you should stick with an existing gas hot water system, swap to electric, or have instantaneous hot water? Taking into consideration available space, environment, household needs, budget and value, our team will help choose the system best suited to your needs.

Energy efficient eco-friendly solutions are also becoming more and more popular these days. Upon inspection of your property, we can advise eco-friendly solutions such as heat pump systems (which use your home’s electricity), or solar hot water systems bolstered by gas or electricity.

Sometimes, it is more cost-effective to simply replace parts of, or repair your current system. If all you need is a tank replacement or a valve change to extend the life of your hot water system, our hot water experts will advise as such.

What energy sources are available?

Whether you are already using gas and want to change to solar hot water or heat pump, or would prefer to continue using electric hot water systems, we will explore the best options for your property, needs and budget.

Here’s a general rundown of the various systems:

Solar Water Heaters

  • Consists of a storage tank and solar collector panels. A four-person household usually needs about four square metres of solar collector area (two panels) and a 300–325L storage tank. You need a large tank to allow for days with less solar energy (less sunshine), or more hot showers than usual.
  • If your collector panels can’t be installed in an ideal location (facing due north), you may need more efficient panels, or a larger collection area (more panels).
  • Storage tanks can be fitted on the roof or mounted at ground level. Ground mounted tanks come complete with a circulating pump.
  • To keep the water hot on days when there is less solar radiation (less sunlight), storage tanks are fitted with an electric booster element as standard, or there is the option of a gas booster.
  • The installer will normally need to inspect your home to plan the installation and ensure the system can be installed safely and in accordance with the manufacturer’s requirements.
  • Installation will normally take no more than 3 to 5 hours, if it is a straight-forward replacement of a similar system. Up to 8 hours if it is an upgrade from a gas or electric HWS.
  • Solar rebates will help offset the purchase cost, and a well-chosen system will pay for itself within 3 to 5 years, due to its low running costs.

Heat Pump Hot Water Systems

  • Consists of a large storage tank, and a compressor that is involved in the heating process.
  • Heat pumps work on the same principle as a reverse cycle air conditioner or fridge, by extracting heat from the air and using it to heat the water tank.
  • Heat Pump Hot Water Systems use far less energy when compared to conventional electric and gas water heaters and generate a higher thermal output for a given energy input (four to one).
  • Heat pumps make particularly good sense when you have solar energy panels on the roof of your home, as you can power the hot water system with your own “free” electricity.
  • Heat pump units can be a “split” version (separate tank and compressor), but are usually “co-joined” (tank and compressor combined).
  • They need to be installed in a well-ventilated area, usually outdoors.
  • Installation typically takes 2 to 4 hours, if it is a straight-forward replacement of a similar system, or replacement of an electric storage hot water system.
  • The noise of a compressor on the unit can be similar to the outdoor unit of an air conditioner, so consideration needs to be given to location (avoid being close to bedrooms and neighbours for example).
  • Most systems are fitted with a booster element for days of particularly cold weather, or high usage of hot water.
  • For a four-person household, you will typically need a 250–315L tank.
  • Heat pumps have an efficiency rating similar to solar water heaters and therefore attract Small Scale Technology Certificates (STCs). STC rebates will help offset the purchase cost, and a well-chosen system will pay for itself within 3 to 5 years, due to its low running costs.

Gas Hot Water Systems

  • Consists of either a storage tank, or tankless (continuous flow or instantaneous).
  • Natural gas is a good option if you have the connection for it.
  • Gas HWS can be cheaper to run than electrically powered water heaters (unless you have solar energy panels fitted to the roof of your home).
  • A four-person household needs a storage tank of about 135–170L.
  • You also have the option of a continuous flow or instantaneous system which are rated as “litres per minute” (LPM). The higher the LPM, the stronger the flow of water.
  • Gas HWS are usually installed outdoors due to ventilation requirements, but can be installed indoors with a flue pipe.
  • Installation typically takes no more than 2 to 4 hours, if it’s a straight forward replacement of a similar system.
  • Gas HWS have an energy efficiency star rating similar to electrical household appliances. The higher the number (5 or 6) the higher the efficiency.
  • Liquid petroleum gas (LPG) bottles are an alternative to natural gas – but expect to pay significantly more in running costs, due to the cost of storage and delivery charges.
  • Natural gas HWS are currently cheaper to run than grid supplied electricity, however they are nowhere near as cheap as your own solar-generated electricity if you have solar energy panels.
  • The cost of LPG HWS to run is on a par with grid supplied electrically powered HWS.
  • The long-term future for gas prices is uncertain, but it’s expected that gas will become more expensive over time.

Electric Hot Water Systems

  • An electrically powered hot water system can be comparatively cheap to buy and install, but is normally the most expensive to run, unless it’s connected to solar energy panels, or on the off peak (night-time) rate.
  • Storage hot water systems that are connected to solar energy panels (daytime), or the off peak (night-time) rate, need a larger tank as the heated water has to last you all day, depending what time of the day it’s heated. And off-peak electricity isn’t available to all homes.
  • A four-person household typically needs a 125–160L tank for a continuous rate system, or 250–315L if connected to solar energy panels, or off-peak electricity.
  • Electric hot water systems can be installed indoors or outdoors.
  • Installation normally takes no more than two or three hours, if it’s a straight-forward replacement of a similar system.
  • Electric instantaneous water heaters are also available, but are typically designed to supply hot water for just one outlet (one tap or shower) and require a 3-phase electricity supply. And 3-phase electricity isn’t available to all homes.
  • An important consideration is that your electric water heater could account for up to one third of your electricity bills.

What is your budget?

Now that we’ve established your ideal hot water system based on needs, property type and environmental goals, the only thing left to consider is your budget. The best hot water system for your Perth Hills home will be the one that works best on your budget. Some hot water systems are cheaper to install but have greater running costs, while others are more costly upfront, but easier on the pocket in the long run.

Here’s a rundown of the approximate prices of the various systems, supplied and installed:

  • Solar HWS can vary from $3,500 to $7,000 (after STC discount) depending on size of the tank and the number of solar collectors, and whether the tank is roof mounted or ground mounted. And whether the system is electrically boosted, or gas boosted, and whether “frost tolerant” or not.
  • Heat Pump HWS can vary from $2,500 to $5,500 (after STC discount) depending on size of the tank and whether system is a “split” version (separate tank and compressor), or “co-joined” (tank and compressor combined).
  • Gas HWS can vary from $1,500 to $3,000 depending on size of tank if “storage”, or LPM if “tankless” (continuous flow or instantaneous). Price can also vary depending on whether natural gas or LPG version. And depending on length of warranty.
  • Electric HWS can vary from $1,200 to $2,000 depending on size of tank if “storage”, or whether it is “tankless” (instantaneous). Price can also vary depending on length of warranty.

Ready to talk about hot water? Our friendly team is just a call away

Kalamunda Plumbing provides hot water system replacement, hot water repairs and service, as well as breakdown repair and maintenance plumbing services to Perth Hills towns such as Kalamunda, Guildford, and Mundaring. Call Kalamunda Plumbing at (08) 9291 6000 or fill out a web form, and we’ll get back to you.

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Excellent4.9 Based on 497 reviews from review us onKodie Carter ★★★★★ Exceptional service from Kalamunda Plumbing! Our serviceman Clayton provided excellent communication prior, during and post the remedial works. Multiple options were discussed with pros/cons and pricing explained prior to addressing our issue with a solar hot water system.I would definitely recommend their services and will engage them again in the future.Response from the ownerThank you for your generous feedback. We are delighted to learn that Clayton delivered exceptional service and maintained clear communication throughout your experience. It is encouraging to know that you felt well-informed regarding your options. We sincerely appreciate your recommendation and look forward to the opportunity to assist you again in the future. Your satisfaction is of paramount importance to us. Lauren Gilson ★★★★★ Excellent service, talented team and excellent product. Finally the house is COOL despite heat outside- yes!Response from the ownerI am delighted to hear your positive feedback! A skilled team certainly plays a crucial role, and having a pleasant environment during this warm weather is indeed an advantage. Wishing you a wonderful time in your comfortable space! Rory Aamodt ★★★★★ Professional, turned up when they said they would. Great couple of tradies.Response from the ownerwe know It will always be refreshing to work with professionals who value punctuality and quality. Sounds like you had a really positive experience with our trades, thank you Rory for your feedback! Susan Williams ★★★★★ Kalamunda Plumbing were, as always, fantastic. They were extremely kind and considerate while also being very knowledgeable and efficient. Thank you!Response from the ownerWere glad to hear of your fantastic experience with our technicians. Kindness and expertise really make a difference, don't they? Thanks for sharing your positive feedback! chris Gillard ★★★★★ Prompt service, and the job completed efficiently and courteously - thanks 🙏Response from the ownerThank you for the excellent review. We appreciate the opportunity to assist you. Barbara Ngarimu ★★★★★ Barry from Kalamunda Plumbing arrived to check for a leaking pipe this morning and went above and beyond to fix the actual problem. Very impressed with his service, kindness, efficiency, all with a smile on his face. Thanks again to a business who never disappoints.Response from the ownerThanks for your review, Barbara! And we are happy to hear that Trent was very helpful. We look forward to helping you in the future. Dorothy Deacon ★★★★★ As always prompt and efficient service by helpful and pleasant tradesman.Response from the ownerThank you for your wonderful review, Dorothy! We're delighted to hear that you consistently receive prompt and efficient service from our team. Your support means a lot to us! lynne Mckim ★★★★★ From my first phone call to the lovely ladies on reception desk, through to the visit to my property by David, Jordon was absolutely seamless! Great job by the guys including finding the location of a smashed stormwater pipe, and fixing it.I’m a pensioner so their efficiency doing their job was highly appreciated. Would not hesitate to call Kalamunda Plumbing if Ineeded them again and I definitely recommend their services! Lynne StrattonResponse from the ownerThank you for your kind review Lynne. I am pleased to hear that you had a positive experience. It is gratifying to know that our team, particularly David and Jordan, provided you with efficient and attentive service. I can imagine that locating and resolving the storm water pipe issue was a significant relief for you. We appreciate you sharing your feedback, as it highlights our commitment to excellent customer service. 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The presence of friendly and skilled staff significantly contributes to customer satisfaction, and it is heartening to know that their efficient service has had a lasting impact on you. Thank you for taking the time to share your feedback. We look forward to many more years of positive interactions. Michael Gunner ★★★★★ Professional, prompt, friendly and fair. Found the leak. Put in a good fix. Thought about a better solution. Come back and did it. All done with good discussion with us along the way.Response from the ownerThank you, Michael, for all your positive feedback. We are committed to delivering the best possible outcomes and are pleased to have been able to assist you in resolving your leak issue. Robin Preston ★★★★★ Great service. Attention to detail is second to none. I would recommend them to anyone.Response from the ownerThankyou Robin for the positive feedback. We are glad that we could solve the issues for you. sandra Jansen ★★★★★ Kalamunda plumbing are the best in WA, they do not take shortcuts and make a mess they work professionally and take pride in their workmanship. They are polite and totally thorough and good pricing, we recommend the boys from Kalamunda plumbing above any other plumbers in WAResponse from the ownerWe appreciate your acknowledgment of our team's commitment to quality and integrity in our work. Our technicians take great pride in their contributions and in the positive impact they have on challenging situations. Your feedback will certainly be valued by the entire team. Vicky Shepherd ★★★★★ Absolutely amazing .Professional, fast,thorough, polite,informative and service with a smile .My hotwater system blew out in the AM and I had a new one installed in the PM after I was given my options .I highly recommend even the receptionist was a pure joy. They also did a follow up call .Thankyou so very much kalamunda plumming we appreciate you muchlyResponse from the ownerThank you for sharing your experience. We understand that a hot water system breakdown can be quite stressful, and we are pleased to know that you found relief in the timely and efficient replacement of your system. Our team, from the technicians to the exceptional receptionist, is dedicated to providing outstanding customer service. We are a business that prioritizes exceeding our customers' expectations. Tina Delahunt ★★★★★ I have used Kalamunda Plumbing many times for various problems, over many years, changing of taps, blocked drains, a leak from a water pipe., installing appliances. They are prompt, friendly and always have fixed the problem and upfront with what the costs will be. I highly recommend them.Response from the ownerHi Tina, thanks for your feedback! 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Very friendly and professional service happy to recommend Cameron and the team at Kalamunda Plumbing.Response from the ownerCertainly! Cameron and the Kalamunda Plumbing team consistently endeavor to exceed expectations in providing exceptional service. We recognize that having a professional who can effectively diagnose and resolve issues in a timely manner, while maintaining a positive attitude, is truly valuable. Your endorsement is greatly appreciated and reflects our commitment to excellence. Jeffrey Kemp ★★★★★ Thanks to Clayton for arriving on the day and time agreed, was upfront about the estimated cost, got the work done quickly and well. He also fixed an issue we've had for many months which another plumber had been unable and unwilling to fix.Response from the ownerThank you for your feedback Jeffrey. we are pleased to learn that the process went smoothly and that we were able to assist in resolving the ongoing issue. 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