100% Satisfaction Guarantee!
If You’re Not 100% Satisfied, We’ll Refund Your Money.
We’ve heard the same complaint over and over again. It goes something like this:
“Hello, Kalamunda Plumbing? We’re calling you because we’ve had no luck with other companies trying to get our drain cleared. We hope you won’t let us down, too.”
The fact is, not every plumber or plumbing company is equally skilled, experienced, and equipped to handle more complex sewer and drain issues. Still, why should you take our word for that? Maybe this will help.
Our 3-Month Satisfaction Guarantee
Kalamunda Plumbing guarantees your 100% satisfaction for 3 months following any drain or sewer job we complete on your behalf. If, during that time, you’re dissatisfied for any reason, we’ll return to your home to ensure that all technical and application issues were addressed, and that the work you agreed to was performed correctly. If you’re still not completely satisfied, we’ll refund 100% of your drain cleaning fee.
What Our Guarantee Does Not Include
Only two things can void our service guarantee:
- Your drain clogs again due to system abuse, such as flushing an improper object (like a toy, nappie, fats or grease) down the drain or toilet after service was provided.
- Pipe failure, such as a cracked or broken pipe that was brought to your attention on a previous call but still hasn’t been repaired, or a pipe failure that resulted after service was provided.
Otherwise, we stand squarely behind our 100% satisfaction guarantee. That’s the Kalamunda Plumbing way.