Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Max Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his home town and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular. Many will recognise the caricature above, as it has been used extensively in Company advertising since 1993, and many customers comment that Max looks just like it.

In 2013 Max was recognised as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2017 was appointed to the Board of Directors of the Master Plumbers Association of WA.

CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie

Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

Kalamunda-Plumbing-Logo

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

Showroom Address:
Shop 5B Kalamunda Glades, 121-123 Canning Road,
Kalamunda 6076

Showroom Hours: 9.00 am – 12 Noon Saturdays

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Testimonials What our
Customers Say

Excellent4.9★★★★★ Based on 464 reviews from review us onLisa Reed ★★★★★ Needed same day plumber toilet flush broke , receptionist was lovely, very understanding and accommodating, got a time slot and phone call notice so didn't need to sit at home and could go to work, turned up promptly, fixed the problem, the plumber was friendly, clean and courteous, i did think a little pricey but didn't have time to shop around , hapoy with the service and jobAntoinette Wilson ★★★★★ We are very satisfiedThe workers are always professional and friendly, very helpful and deliver high quality workmanshipGiuseppe Luci ★★★★★ Thanks to Kalamunda Plumbing for a great job with my recent HWS replacement job.Friendly and professional service from everyone involved.I would highly recommend Kalamunda Plumbing to anyone needing any plumbing work.Lorraine Markwell ★★★★★ I will always go to Kalamunda Plumbing as I feel safe knowing I'm getting the right advice and experiencing good old fashion service! Clayton was fantastic and did the job so quickly and left the area all clean, I was impressed by Clayton's knowledge and level of caring!I will continue to recommend Kalamunda Plumbing.Best wishes to the team for a happy, healthy and safe 2025!Brigitte Quinn ★★★★★ From the first call to the lovely Sophia, professional, efficient and approachable. David was prompt , professional and explained all aspects of what he was doing. Highly recommend this company.Response from the ownerThank you, Brigitte, for taking the time to share your thoughtful review. Our team strives to be approachable and professional at all times, ensuring that we communicate all relevant information to maintain transparency in every situation. Jack Watson ★★★★★ As usual, Kalamunda Plumbing are on time, professional & fix the problem. I have no hesitation recommending these guys. Great workResponse from the ownerWe sincerely appreciate this outstanding recommendation. Thank you, Jack. Anne Derry ★★★★★ fast call out, very nice to deal with,fair pricing and lovely man who came, coming back within 1 hour as there was a problem fixed it immediately Well done Kalamunda PlumbingResponse from the ownerThank you, Anne. It sounds like you had a remarkable experience. Our prompt response and friendly service truly make a significant impact. I am glad to hear that we were able to address the issue promptly. Gary Palmer ★★★★★ We used this service to deal with some taps that after a long time had become difficult to turn off. This was a non urgent job but we obtained a booking for the next day. We received a call that he was on his way and he completed the job to our satisfaction. Ssniors discount was a plus.Response from the ownerThank you for your review, Gary! We always aim to get out to each and every job as soon as possible, so we're glad to have met your expectations! Derek Smith ★★★★★ Cameron turned up on time & had the problem found & sorted out quickly , great friendly & knowledgeable service 🙂Response from the ownerThankyou Derek for the great review. We strive for great service. carole trivett ★★★★★ Very happy with everything and the way things were explained and cleaned up. Thank you.Response from the ownerThanks Carole! We always strive for the boys to be as neat and tidy as possible, so it's reassuring to hear they they are! Marie Pooley ★★★★★ Excellent service, communication and staff interaction.Response from the ownerThank you, Marie, for your excellent review. Rachel Smith ★★★★★ Great service and expertise. Highly recommend. Thanks David for your service and positive attitude.Have been a customer for over 15 years.Response from the ownerThank you, Rachel, for your longstanding loyalty. We sincerely appreciate all your support over these years. It’s truly gratifying to know that you have consistently had a positive experience. David excels at delivering exceptional service, and we look forward to continuing to provide you with great experiences in the future. ursula smith ★★★★★ Great fast service, on time, good communication, good honest knowledge.Thank youResponse from the ownerI am pleased to hear about your positive experience. It is truly rewarding when service aligns so well with expectations. Thank you for taking the time to share your feedback. Glenn Woodward ★★★★★ Prompt on time , great serviceResponse from the ownerThank you Glenn, for the great review! Sam Bird ★★★★★ Had Cameron out to replace our shower head and vanity sink Tap and handles. Very professional and friendly and did a great job!! Highly recommend.Thank youResponse from the ownerThank you, Sam! Cameron is truly outstanding, and we are confident he will appreciate this excellent recommendation as much as we do! james mcmillan ★★★★★ Efficient smooth process thanks for all your help JimResponse from the ownerAbsolutely! I'm so glad to hear that everything went smoothly. If you need anything else, don’t hesitate to reach out! Wayne Doust ★★★★☆ Had a Rheem Hot Water Heat Pump InstalledBooked in and installed the next day, fast turn around and good installationResponse from the ownerWe are pleased to hear that you are enjoying the new system. Our goal is to provide a quick turnaround to assist our clients in any way possible. Trevor Fletcher ★★★★★ The plumber was very helpful and got the job done promptlyResponse from the ownerThank you, Trevor. Our team consistently strives to be as helpful as possible. Sarah Walker ★★★★★ The job was booked in with a friendly and helpful receptionist at Kalamunda Plumbing. David arrived on time and fixed our plumbing issue. He went above and beyond and I would highly recommend their services.Response from the ownerThank you, Sarah, for the excellent recommendation. I am confident that the entire team will greatly appreciate your kind words Phillip Wilson ★★★★★ David arrived so positive and accommodating. Very timely, diagnosis was done quickly, yet nothing was found. Was happy to service the unit, and thankfully, the issue appeared, and he was quick to show me his luck to spot the and fix straight away.So happy with his work I asked for them to schedule annual servicing . Thanks Heaps Kalamunda PlumbingResponse from the ownerThank you Phillip for the excellent review. We understand the value of having a knowledgeable, positive, and friendly professional available to assist with any issues that may arise. Additionally, scheduling annual servicing is a wise decision to ensure that your unit remains in optimal condition. Donna Grafham ★★★★★ Fast and efficient up front cost and photos to show damage doneResponse from the ownerThank you, Donna. We sincerely appreciate your positive feedback. Norma Hurley ★★★★★ I was very satisfied with the service provided by Kalamunda Plumbing and would have no hesitation in recommending them.Regards NormaResponse from the ownerThank you very much, Norma. Your recommendation is greatly appreciated, and we are pleased to hear that you were satisfied with our services. Aleksander Smith ★★★★★ Great company to go with. All the team are extremely professional and have so far had them three times for separate issues/installs. Prompt service and I highly recommend!Response from the ownerWe are delighted to learn about your positive experiences! Our team is committed to consistently providing professional service to support wonderful customers like you. Thank you for sharing your recommendation! Ian Shackleton ★★★★★ Very professional with great communication about status of job.Response from the ownerThank you, Ian, for your positive review. We sincerely appreciate your feedback. js_loader