Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Max Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his home town and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular. Many will recognise the caricature above, as it has been used extensively in Company advertising since 1993, and many customers comment that Max looks just like it.

In 2013 Max was recognised as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2017 was appointed to the Board of Directors of the Master Plumbers Association of WA.

CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie

Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

Kalamunda-Plumbing-Logo

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

Showroom Address:
Shop 5B Kalamunda Glades, 121-123 Canning Road,
Kalamunda 6076

Showroom Hours: 9.00 am – 12 Noon Saturdays

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Testimonials What our
Customers Say

Excellent4.9★★★★★ Based on 476 reviews from review us onChristine McCormack ★★★★★ From booking service to finished job is always easy with Kalamunda plumbing. Nice friendly and efficient.Joseph Brucciani ★★★★★ We had a leaking pipe in our roof. Kalamunda Plumbing responded quickly and repaired the pipe asap as well as identifying another potential issue and repairing that also. We are very happy with the work, service and friendly advice. Highly recommended.... 👍Response from the ownerThank you for the high recommendation Joseph. It's encouraging to hear that we promptly addressed your leak and could identify an additional issue. Having dependable professionals who provide high-quality work and offer insightful guidance is truly reassuring. Thank you for sharing your positive experience. Murray Hall ★★★★★ Great communication about the issue and even let me know what to do for the future regarding stopping tree roots from growing in the pipes, I am very happy they close to Gooseberry Hill.Response from the ownerWe are pleased to learn that you had a positive experience. Our technicians strive to ensure clear communication and offer valuable guidance to prevent future issues. Additionally, our convenient location adds to the level of service we provide. Julie Pinto ★★★★★ Plumber was professional and competent. Easy to schedule and loved the text alerting me the plumber was on his way.Response from the ownerThank you, Julie, for your positive feedback. We continuously aim to provide this level of service. Bill Head ★★★★☆ Polite and helpful staff for repair to airconditioner.Response from the ownerThank you, Bill. Outstanding customer service is crucial in these situations, and we are pleased to have been able to assist you in achieving a comfortable temperature. Karen Tredrea ★★★★☆ Very friendly and efficient as usual.Response from the ownerThank you, Karen, for your positive feedback. Donna Sundblom ★★★★★ The service was great and the guys were friendly and informative, thanks so much for excellent serviceResponse from the ownerOur team is very friendly and knowledgeable, so we are not surprised to hear that you feel the same. Thank you, Donna, for sharing your positive experience. gary sanford ★★★★★ Great very goodResponse from the ownerThank you, Gary, for your encouraging feedback. Ken Patterson ★★★★★ Accomodating, punctual. very friendly service. Highly recommended!Response from the ownerYour recommendation Speaks volumes. Thank you, Ken. jo marshall ★★★★★ Quick and helpfulResponse from the ownerThank you for the great review Kylee and Ray Mollard ★★★★★ Great guys explained everything to me before doing the job. Great price highly recommend. Thanks so much guysDennis Ward-Fay ★★★★★ Excellent serviceResponse from the ownerWe've had a tradition of service excellence since 1954, so it's great to hear that we're continuing that! Thanks Dennis. Sharon Herbert ★★★★★ Great service - fitted me in on a Saturday morning, quick, fixed the problem AND replaced the bricks! Will use these guys again🙂Lisa Reed ★★★★★ Needed same day plumber toilet flush broke , receptionist was lovely, very understanding and accommodating, got a time slot and phone call notice so didn't need to sit at home and could go to work, turned up promptly, fixed the problem, the plumber was friendly, clean and courteous, i did think a little pricey but didn't have time to shop around , hapoy with the service and jobAntoinette Wilson ★★★★★ We are very satisfiedThe workers are always professional and friendly, very helpful and deliver high quality workmanshipResponse from the ownerWe greatly appreciate your feedback! Our team consistently demonstrates excellence in their work while maintaining a positive attitude. Their professionalism and willingness to assist truly contribute to a successful experience. Thank you, Antoinette, for this wonderful review Giuseppe Luci ★★★★★ Thanks to Kalamunda Plumbing for a great job with my recent HWS replacement job.Friendly and professional service from everyone involved.I would highly recommend Kalamunda Plumbing to anyone needing any plumbing work.Response from the ownerThank you, Giuseppe. We are delighted to learn about your positive experience with Kalamunda Plumbing. Your recommendation truly speaks volumes! Lorraine Markwell ★★★★★ I will always go to Kalamunda Plumbing as I feel safe knowing I'm getting the right advice and experiencing good old fashion service! Clayton was fantastic and did the job so quickly and left the area all clean, I was impressed by Clayton's knowledge and level of caring!I will continue to recommend Kalamunda Plumbing.Best wishes to the team for a happy, healthy and safe 2025!Response from the ownerIt's Fantastic to hear such positive feedback about Kalamunda Plumbing! It sounds like you had a Stella experience with Clayton, We know it’s always reassuring to be in capable hands. Our Teams commitment to quality service and attention to detail really makes a difference. Thank you for sharing your thoughts, and I’m sure the team will appreciate your well wishes for the upcoming year. Here’s to a happy and successful 2025 for everyone! Brigitte Quinn ★★★★★ From the first call to the lovely Sophia, professional, efficient and approachable. David was prompt , professional and explained all aspects of what he was doing. Highly recommend this company.Response from the ownerThank you, Brigitte, for taking the time to share your thoughtful review. Our team strives to be approachable and professional at all times, ensuring that we communicate all relevant information to maintain transparency in every situation. Jack Watson ★★★★★ As usual, Kalamunda Plumbing are on time, professional & fix the problem. I have no hesitation recommending these guys. Great workResponse from the ownerWe sincerely appreciate this outstanding recommendation. Thank you, Jack. Anne Derry ★★★★★ fast call out, very nice to deal with,fair pricing and lovely man who came, coming back within 1 hour as there was a problem fixed it immediately Well done Kalamunda PlumbingResponse from the ownerThank you, Anne. It sounds like you had a remarkable experience. Our prompt response and friendly service truly make a significant impact. I am glad to hear that we were able to address the issue promptly. Gary Palmer ★★★★★ We used this service to deal with some taps that after a long time had become difficult to turn off. This was a non urgent job but we obtained a booking for the next day. We received a call that he was on his way and he completed the job to our satisfaction. Ssniors discount was a plus.Response from the ownerThank you for your review, Gary! We always aim to get out to each and every job as soon as possible, so we're glad to have met your expectations! Derek Smith ★★★★★ Cameron turned up on time & had the problem found & sorted out quickly , great friendly & knowledgeable service 🙂Response from the ownerThankyou Derek for the great review. We strive for great service. carole trivett ★★★★★ Very happy with everything and the way things were explained and cleaned up. Thank you.Response from the ownerThanks Carole! We always strive for the boys to be as neat and tidy as possible, so it's reassuring to hear they they are! Marie Pooley ★★★★★ Excellent service, communication and staff interaction.Response from the ownerThank you, Marie, for your excellent review. Rachel Smith ★★★★★ Great service and expertise. Highly recommend. Thanks David for your service and positive attitude.Have been a customer for over 15 years.Response from the ownerThank you, Rachel, for your longstanding loyalty. We sincerely appreciate all your support over these years. It’s truly gratifying to know that you have consistently had a positive experience. David excels at delivering exceptional service, and we look forward to continuing to provide you with great experiences in the future. js_loader