Our Team

A Family Tradition of Service Excellence Since 1954.

MAX JONES

CEO & Co-Owner

Max Jones is CEO and co-owner of Kalamunda Plumbing, a family run business, now including its third generation, and which continues to offer a long-held family Tradition of delivering Service Excellence.

Max brings a considerable sense of family heritage and pride to his Company Leadership position. He is a loyal, conscientious, and hard working individual who has a reputation for an ethical and high quality work standard, and a “never-say-die” attitude towards the inevitable setbacks experienced in life and in business.

Over the years, Max has earned numerous professional qualifications, including the following:

  • Licensed Plumbing Contractor
  • Licensed Gasfitter & Service Technician
  • Accredited Waterwise Plumber
  • Alinta Gas Networks Listed Gasfitter
  • Certified for Domestic Grey Water Recycling
  • Certified for Environmental Sustainability
  • Accredited Solahart Installer & Technician
  • Accredited Rheem Team Hot Water Specialist
  • Accredited Bosch Hot Water Specialists

Max is passionate about his hometown of Kalamunda and the Hills, the iconic business he inherited, the plumbing industry in general, and apprenticeship training in particular.

In 2013, Max was recognized as Business Person of the Year by the Kalamunda Chamber of Commerce and in 2016 was appointed to the Board of Directors of the Master Plumbers Association of WA. He retired from the Board of Directors in 2024 to spend more time with his family and to navigate the complicated process of passing on his growing business to the next generation.

CHRIS JONES

Operations Manager

Chris JonesChris Jones is Operations Manager and a third generation family member of Kalamunda Plumbing.

Chris completed his plumbing apprenticeship in 2010 and has since achieved Certificate 3 in Frontline Management and a Certificate in Monitoring a Safe Workplace. He also has achieved a Certificate 4 in Training that has, in the past, enabled him to work part-time as a TAFE College instructor.

Chris achieved the all important Plumbing Contractor’s Licence early in his career, as well a Restricted Electrical Workers Licence. He also has Certifications in Enviro West Sustainability in Plumbing, and Backflow Prevention.

He also holds various High Risk Work Licenses, including Working Safely at Heights, Safe Operation of a High Pressure Jetter, as well as Asbestos Handling and Disposal.

Chris is responsible for ensuring that our Customer Service and Installation Teams work safely, and comply with all Industry Standards & Codes, and that customers receive the best in Service Excellence by also working closely with our Call Centre Team.

“Thanks to Chris and the boys for quoting and installing our solar hot water system and removing our old unit in the same day. From the moment Chris arrived for the quote, we were more than impressed by his professional approach covering alternative systems and giving us what we needed.

Thanks again to Chris and the lads, and we highly recommend Kalamunda Plumbing”.

 Paul, Sarah & Family of Lesmurdie

Rochelle Jones

Customer Service Manager

Rochelle JonesRochelle Feehan (Jones) is our Customer Service Manager and another third generation family member of Kalamunda Plumbing.

Rochelle has achieved various qualifications over the course of her career, including Certificate 3 in Business Administration, Certificate 3 in Frontline Management, as well as a Certificate in Monitoring a Safe Workplace.

More recently she has completed a Certificate 4 in Bookkeeping and Accounting. Rochelle was going to take up plumbing & gas-fitting at one stage and completed the first 18 months of a four year apprenticeship, before deciding that business administration was more her thing.

Rochelle’s key responsibility is Job Scheduling and ensuring that our Service Teams are well organised and arrive on time and that Kalamunda Plumbing continues to provide an Exceptional Customer Experience. She also has responsibility for HR and payroll administration.

“Your Call Centre Staff were very helpful…..” Robert of Bedfordale.  “I found your Call Centre staff to be very polite and helpful…..” Roy B of Kalamunda.  “I was very impressed by the service provided by Kalamunda Plumbing, from the helpful advice given on the phone from the front office, to Chris the plumber….” Mark B of Kalamunda. 

Kalamunda-Plumbing-Logo

 

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

 

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Testimonials What our
Customers Say

Excellent4.9★★★★★ Based on 522 reviews from review us onJohn Sneddon ★★★★★ Job WELL doneResponse from the ownerThank you John, Were happy to help! Linda Bailey ★★★★★ The guys were friendly, did a good job with no mess left. Thanks guysResponse from the ownerThank you Linda for your positive feedback Alan Puckey ★★★★★ All the installers were friendly and professional. Clayton who provided the original quote was also professional, informative in his approach.The only time i didn’t like him was when he visited and asked for the balance owing 😂😂. Joking!Vicki on reception was also a delight to deal with and managed to handle my terrible sense of humour.Just waiting for a quote for the evaporative systemResponse from the ownerThank you, Alan. We are pleased to hear that you had a positive experience with the team. It seems that Clayton and Vicki made a strong impression with their professionalism, informative approach, and contributions to a pleasant interaction. We hope that your upcoming experience is equally smooth and enjoyable. Luke Rhodes ★★★★★ Am very happy with their work, they fixed 2 toilets and they did a fantastic job, whenever I have plumbing issues I have called these guys.Response from the ownerThank you for your positive feedback, Luke! We're glad to hear that our team was able to fix the burst flexi pipe and replace the others quickly and did a fantastic job. We appreciate your review and hope to assist you again in the future! Marty Stamatis ★★★★★ Professional, friendly service. Very happy to go the extra miles to help. Totally recommend Kalamunda Plumbing, haven't found any one better qualified to do the job plus their rates are very reasonable.Response from the ownerWe are pleased to hear that you felt well supported and that our efforts had a positive impact. Our aim is to consistently deliver exceptional service and support. Your recommendation is greatly appreciated, and we are delighted to have had the opportunity to assist you. Trish McQuade ★★★★★ Took advantage of a cancellation slot so the boiler installation was done earlier than anticipated ; job done well with minimal fuss. Thanks guys.Response from the ownerWe understand the challenges associated with the lack of hot water, so we are pleased the installation of the hot water system could be completed ahead of schedule. It is always gratifying to see projects advance smoothly. Thank you for your positive feedback Trish Sandra Burns ★★★★★ We have used Kalamunda Plumbing several times since movoing here 3 years ago. They have always been on time, professional, friendly and upfront with their fees; which I find to be very reasonable. Highly recommend their services!Response from the ownerThank you Sandra for your generous feedback. We are pleased to learn that you have had a positive experience with us over the past three years. Your recommendation is highly valued, and we appreciate your ongoing trust in our services. We look forward to the opportunity to serve you again in the future. Angela Jeffers ★★★★★ Within the promised two hour time frame and work completed promptly! Very efficient, friendly service. We’ve been using them for years and will continue to do so.Response from the ownerThank you for your thoughtful feedback. We are delighted to know that you are satisfied with our service and that we have consistently met your expectations over the years. Your loyalty is greatly appreciated, and we look forward to continuing to provide you with high-quality service in the future. Robert R ★★★★★ Very simply, Kalamunda Plumbing offer a fantastic service. Polite, timely and completely professional.Response from the ownerThank you Robert for your feedback. We appreciate hearing that you had a positive experience. We take pride in our professionalism and dedication to providing excellent customer service. Please do not hesitate to reach out if you need any further assistance. Clint Brimson ★★★★★ My go to plumber in Lesmurdie. Reasonable prices, quality work and great communicationResponse from the ownerThank you Clint the team is glad to hear your support, it's great to know you appreciate the quality and communication we strive to deliver. Alex Roullo ★★★★★ Clayton quickly replaced a defective pressure relief valve. Able to get some advice re replacing the existing water heater. Thanks Team Kalamunda Plumbing.Response from the ownerIt’s always a relief when issues get resolved quickly. Thank you Alex for the positive review cathy warger ★★★★★ Kalamunda Plumbing is a very professional business.From first contact with reception,who booked in job, to completion of job, I was always kept in formed of when team would be arriving etc.The guys where very pleasant, efficient and left site very clean. They also disposed of old hot water system.Would use Kalamunda Plumbing again and recommend their business.Response from the ownerThank you, Cathey, for your valuable feedback. We are pleased to hear that you had a positive experience with Kalamunda Plumbing. It is encouraging to know that our team effectively communicated with you throughout the process and that you found their demeanor both pleasant and efficient. We are committed to maintaining high standards in our work, including ensuring a tidy environment upon completion. We greatly appreciate your recommendation and look forward to the opportunity to serve you again in the future. Christine Godfrey ★★★★★ Thankyou Kalamunda Plumbing for your amazing work.Ryan came today on time and was very informative. He came to service my water heater and after explaining what was needed he did the job straight away. Extremely happy with the work and the price.Thankyou again.Response from the ownerThank you, Christine. I am pleased to hear that you were satisfied with our service. It is gratifying to know that our team were able to assist you with your hot water system and provide you with the necessary information needed. Your satisfaction is our priority, and the team greatly appreciates your positive feedback. Should you require any further assistance, please do not hesitate to contact us. Thank you for choosing Kalamunda Plumbing! Bill Fleming ★★★★★ Lads were prompt, friendly and came up with a great solution to the issues.Response from the ownerWe are pleased to hear that, Bill! It seems that their prompt response and courteous service had a significant impact on your experience. We acknowledge that it is always valuable to receive effective solutions in such situations. Matthew Zulch ★★★★★ Great local plumbing service.Response from the ownerThank you for your thoughtful feedback. We take great pride in our work and are dedicated to serving our community. Your support is greatly appreciated. Michael Jutten ★★★★★ A fantastic company to deal with from start to finish, I required a new hot water boiler and got one supplied and fitted well within 48 hours, the job is first rate, the fitting team were polite, very knowledgeable, clean and very efficient, truly a pleasure to deal with and very happy with the price.Response from the ownerThank you, Michael, for your thoughtful feedback. We are delighted to learn about your positive experience with our team. It is gratifying to know that we were able to meet your needs efficiently while ensuring an enjoyable experience. Your satisfaction is our highest priority. Should you require any further assistance in the future, please feel free to contact us. Pete Hicks ★★★★★ KP did an awesome job at my premises, job turned out to be very straightforward and I was very happy with the work completed.Response from the ownerThank you for your positive feedback. I am pleased to know that you were satisfied with the work and that everything proceeded smoothly. Pam Watson ★★★★★ Kalamunda Plumbing delivered first class service. After disappointment of other plumbers, I know who will be my first point of contact in the future for any plumbing needs. They provided great service and I am a very happy customer.Response from the ownerThank you Pam for your feedback! I am delighted to hear that you had a positive experience. It is gratifying to know that we were able to address your previous disappointment and gain your trust for your future plumbing needs. Your satisfaction is very important to our team, and please know that we are here to assist you whenever necessary. Gail Crawford ★★★★★ Very prompt service, Trent and his offsider were great!Response from the ownerThank you Gail for your positive review, Were glad our team was able to assist you Lorelle Stoeckel ★★★★★ Prompt and very professional service will definitely only use your serviceResponse from the ownerThank you Lorelle for the fantastic review, We look forward to working with you again in the future! js_loader