Company History

A Family Tradition of Service Excellence Since 1954.

COMPANY HISTORY

A Family Tradition of Service Excellence Since 1954

 Our family plumbing business was established by Wally and Norah Jones in 1954 when piped scheme-water was initially laid throughout Perth’s hills. Our first plumbing service vehicle was an old baker’s van purchased from Kalamunda Bakery and the initial focus was on converting the homes of Hills residents from outdoor “thunder box toilets” to indoor flushing toilets.

company historyOver the next 20 years or so, Wally and Norah went on to develop one of the largest contracting businesses in Perth’s eastern suburbs that included not only plumbing and drainage, but also site works, equipment hire, delivery of propane gas bottles (LPG), and a hardware store.

Their clientele grew to not only include most of the residents and businesses throughout Perth’s hills and eastern suburbs, but also various state and local government departments, in addition to many of Perth’s major builders and plumbing contractors.  At one stage they employed over 50 staff, second only in number to the Shire of Kalamunda.

Back then approval of residential service and large projects was less formal and mainly agreed by way of a word and a hand shake. But trust wasn’t just implied, it was what reputations were built on.

In 1966, Wally and Norah’s son Max joined the workforce as an apprentice plumber with the Public Works Department, working mostly on schools and other non residential government sites.

He transferred to the family plumbing business towards the end of his apprenticeship and was made business partner at the age of 25.

When Wally retired in 1986, Max stepped up, and together with his wife Sylvia they took over full ownership of the family business.

kp family picIn the early 1990’s Max and Sylvia recognised the need for a service provider specialising in the sale, service, and installation of hot water systems throughout the Kalamunda and Hills regions.

That decision resulted in several key appointments by leading hot water system manufacturers, starting with Solahart and followed by Rheem, Rinnai, and Solar Edwards; appointments that established Kalamunda Plumbing as one of Western Australia’s most trusted and experienced solar hot water specialists.

Finally in 2015, Kalamunda Plumbing was appointed by Energie Group Australia as one of a select group of Dealer-Distributors of their range of Envirosun Solar Water Heaters and Enviroheat Heat Pumps.

With the opening of Kalamunda Plumbing’s showroom at Kalamunda Glades Shopping Centre in 2021, they have also been appointed to distribute Energie Group’s assortment of Air Conditioners and Solar PV Energy Panel systems.

As a result of Max and Sylvia’s leadership and perseverance over the past 36 years or so, Kalamunda Plumbing has evolved into one of the most highly awarded and respected service providers in Perth's Hills and Eastern Suburbs, employing around 14 Team Members and engaging numerous subcontractors.

These days, Kalamunda Plumbing is heading into its third generation, with Wally and Norah’s grandson Chris filling the role of Operations Manager and Licence Holder, and granddaughter Rochelle filling the position of Customer Service Manager.

Kalamunda Plumbing’s range of services has evolved since 1954, to these days include plumbing, drainage, water heaters, gas-fitting, leak detection, water filtration, water softeners, air conditioning, and solar PV energy panels.

The team at Kalamunda Plumbing is proud of its Tradition of Service Excellence started by Wally and Norah all those years ago, and our company goal is to make sure that their tradition of 100% customer satisfaction lives on today through our dedication and commitment to building long-lasting relationships with our customers by providing 100% satisfaction… guaranteed.

Kalamunda-Plumbing-Logo

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

Showroom Address:
Shop 5B Kalamunda Glades, 121-123 Canning Road,
Kalamunda 6076

Showroom Hours: 9.00 am – 12 Noon Saturdays

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Testimonials What our
Customers Say

Excellent4.9 Based on 497 reviews from review us onKodie Carter ★★★★★ Exceptional service from Kalamunda Plumbing! Our serviceman Clayton provided excellent communication prior, during and post the remedial works. Multiple options were discussed with pros/cons and pricing explained prior to addressing our issue with a solar hot water system.I would definitely recommend their services and will engage them again in the future.Response from the ownerThank you for your generous feedback. We are delighted to learn that Clayton delivered exceptional service and maintained clear communication throughout your experience. It is encouraging to know that you felt well-informed regarding your options. We sincerely appreciate your recommendation and look forward to the opportunity to assist you again in the future. Your satisfaction is of paramount importance to us. Lauren Gilson ★★★★★ Excellent service, talented team and excellent product. Finally the house is COOL despite heat outside- yes!Response from the ownerI am delighted to hear your positive feedback! A skilled team certainly plays a crucial role, and having a pleasant environment during this warm weather is indeed an advantage. Wishing you a wonderful time in your comfortable space! Rory Aamodt ★★★★★ Professional, turned up when they said they would. Great couple of tradies.Response from the ownerwe know It will always be refreshing to work with professionals who value punctuality and quality. Sounds like you had a really positive experience with our trades, thank you Rory for your feedback! Susan Williams ★★★★★ Kalamunda Plumbing were, as always, fantastic. They were extremely kind and considerate while also being very knowledgeable and efficient. Thank you!Response from the ownerWere glad to hear of your fantastic experience with our technicians. Kindness and expertise really make a difference, don't they? Thanks for sharing your positive feedback! chris Gillard ★★★★★ Prompt service, and the job completed efficiently and courteously - thanks 🙏Response from the ownerThank you for the excellent review. We appreciate the opportunity to assist you. Barbara Ngarimu ★★★★★ Barry from Kalamunda Plumbing arrived to check for a leaking pipe this morning and went above and beyond to fix the actual problem. Very impressed with his service, kindness, efficiency, all with a smile on his face. Thanks again to a business who never disappoints.Response from the ownerThanks for your review, Barbara! And we are happy to hear that Trent was very helpful. We look forward to helping you in the future. Dorothy Deacon ★★★★★ As always prompt and efficient service by helpful and pleasant tradesman.Response from the ownerThank you for your wonderful review, Dorothy! We're delighted to hear that you consistently receive prompt and efficient service from our team. Your support means a lot to us! lynne Mckim ★★★★★ From my first phone call to the lovely ladies on reception desk, through to the visit to my property by David, Jordon was absolutely seamless! Great job by the guys including finding the location of a smashed stormwater pipe, and fixing it.I’m a pensioner so their efficiency doing their job was highly appreciated. Would not hesitate to call Kalamunda Plumbing if Ineeded them again and I definitely recommend their services! Lynne StrattonResponse from the ownerThank you for your kind review Lynne. I am pleased to hear that you had a positive experience. It is gratifying to know that our team, particularly David and Jordan, provided you with efficient and attentive service. I can imagine that locating and resolving the storm water pipe issue was a significant relief for you. We appreciate you sharing your feedback, as it highlights our commitment to excellent customer service. Mike ★★★★★ Great service, faulty valve replaced, friendly, polite service by Clayton.Recommended!Response from the ownerIt appears that Clayton provided exceptional assistance with the valve replacement. We recognize that friendly and courteous customer service makes a significant impact. Thank you for your recommendation, Mike. Louise Irvine ★★★★★ Great service, prompt, friendly and efficient!Response from the ownerWe are delighted to receive your feedback! It is truly encouraging to learn that you had a positive experience with our service. Thank you for your review Louise. Birgitta Hartung-Kagi ★★★★★ We have been very satisfied customers for over 20 years.Friendly and competent staff, efficient and prompt service, always a pleasure to deal with.Thank youResponse from the ownerIt is truly encouraging to learn about your positive experiences over the past two decades. The presence of friendly and skilled staff significantly contributes to customer satisfaction, and it is heartening to know that their efficient service has had a lasting impact on you. Thank you for taking the time to share your feedback. We look forward to many more years of positive interactions. Michael Gunner ★★★★★ Professional, prompt, friendly and fair. Found the leak. Put in a good fix. Thought about a better solution. Come back and did it. All done with good discussion with us along the way.Response from the ownerThank you, Michael, for all your positive feedback. We are committed to delivering the best possible outcomes and are pleased to have been able to assist you in resolving your leak issue. Robin Preston ★★★★★ Great service. Attention to detail is second to none. I would recommend them to anyone.Response from the ownerThankyou Robin for the positive feedback. We are glad that we could solve the issues for you. sandra Jansen ★★★★★ Kalamunda plumbing are the best in WA, they do not take shortcuts and make a mess they work professionally and take pride in their workmanship. They are polite and totally thorough and good pricing, we recommend the boys from Kalamunda plumbing above any other plumbers in WAResponse from the ownerWe appreciate your acknowledgment of our team's commitment to quality and integrity in our work. Our technicians take great pride in their contributions and in the positive impact they have on challenging situations. Your feedback will certainly be valued by the entire team. Vicky Shepherd ★★★★★ Absolutely amazing .Professional, fast,thorough, polite,informative and service with a smile .My hotwater system blew out in the AM and I had a new one installed in the PM after I was given my options .I highly recommend even the receptionist was a pure joy. They also did a follow up call .Thankyou so very much kalamunda plumming we appreciate you muchlyResponse from the ownerThank you for sharing your experience. We understand that a hot water system breakdown can be quite stressful, and we are pleased to know that you found relief in the timely and efficient replacement of your system. Our team, from the technicians to the exceptional receptionist, is dedicated to providing outstanding customer service. We are a business that prioritizes exceeding our customers' expectations. Tina Delahunt ★★★★★ I have used Kalamunda Plumbing many times for various problems, over many years, changing of taps, blocked drains, a leak from a water pipe., installing appliances. They are prompt, friendly and always have fixed the problem and upfront with what the costs will be. I highly recommend them.Response from the ownerHi Tina, thanks for your feedback! We appreciate your continual support of Kalamunda Plumbing, and look forward to assisting you in the future. amin jamshidi ★★★★★ The services provided are professional and prompt.Response from the ownerThank you, Amin, for your positive feedback. Scott and Vicki Kay ★★★★★ Really happy with the work, prompt and professional. No dramas and happy to recommend to anyone 😊Response from the ownerThank you Scott and Vicki, Your recommendation speaks volumes! Gail Henderson ★★★★★ Extremely happy with the prompt service in rectifying our water leak.Thankyou professional and honest.Response from the ownerThat's what we always like to hear! Thanks for your review, Gail. We'll make sure to pass on your kind words to Anthony. Anne Seager ★★★★★ Very prompt, very efficient and no call-out fee. Cameron was able to diagnose and fix the problem with a failed water pressure reduction valve with no fuss. Very friendly and professional service happy to recommend Cameron and the team at Kalamunda Plumbing.Response from the ownerCertainly! Cameron and the Kalamunda Plumbing team consistently endeavor to exceed expectations in providing exceptional service. We recognize that having a professional who can effectively diagnose and resolve issues in a timely manner, while maintaining a positive attitude, is truly valuable. Your endorsement is greatly appreciated and reflects our commitment to excellence. Jeffrey Kemp ★★★★★ Thanks to Clayton for arriving on the day and time agreed, was upfront about the estimated cost, got the work done quickly and well. He also fixed an issue we've had for many months which another plumber had been unable and unwilling to fix.Response from the ownerThank you for your feedback Jeffrey. we are pleased to learn that the process went smoothly and that we were able to assist in resolving the ongoing issue. Our objective is to deliver efficient and effective service, and it is gratifying to know that you were satisfied with our work. We appreciate your trust in Kalamunda Plumbing for your plumbing needs. js_loader