Company History

A Family Tradition of Service Excellence Since 1954.

COMPANY HISTORY

A Family Tradition of Service Excellence Since 1954

 Our family plumbing business was established by Wally and Norah Jones in 1954 when piped scheme-water was initially laid throughout Perth’s hills. Our first plumbing service vehicle was an old baker’s van purchased from Kalamunda Bakery and the initial focus was on converting the homes of Hills residents from outdoor “thunder box toilets” to indoor flushing toilets.

company historyOver the next 20 years or so, Wally and Norah went on to develop one of the largest contracting businesses in Perth’s eastern suburbs that included not only plumbing and drainage, but also site works, equipment hire, delivery of propane gas bottles (LPG), and a hardware store.

Their clientele grew to not only include most of the residents and businesses throughout Perth’s hills and eastern suburbs, but also various state and local government departments, in addition to many of Perth’s major builders and plumbing contractors.  At one stage they employed over 50 staff, second only in number to the Shire of Kalamunda.

Back then approval of residential service and large projects was less formal and mainly agreed by way of a word and a hand shake. But trust wasn’t just implied, it was what reputations were built on.

In 1966, Wally and Norah’s son Max joined the workforce as an apprentice plumber with the Public Works Department, working mostly on schools and other non residential government sites.

He transferred to the family plumbing business towards the end of his apprenticeship and was made business partner at the age of 25.

When Wally retired in 1986, Max stepped up, and together with his wife Sylvia they took over full ownership of the family business.

kp family picIn the early 1990’s Max and Sylvia recognised the need for a service provider specialising in the sale, service, and installation of hot water systems throughout the Kalamunda and Hills regions.

That decision resulted in several key appointments by leading hot water system manufacturers, starting with Solahart and followed by Rheem, Rinnai, and Solar Edwards; appointments that established Kalamunda Plumbing as one of Western Australia’s most trusted and experienced solar hot water specialists.

Finally in 2015, Kalamunda Plumbing was appointed by Energie Group Australia as one of a select group of Dealer-Distributors of their range of Envirosun Solar Water Heaters and Enviroheat Heat Pumps.

With the opening of Kalamunda Plumbing’s showroom at Kalamunda Glades Shopping Centre in 2021, they have also been appointed to distribute Energie Group’s assortment of Air Conditioners and Solar PV Energy Panel systems.

As a result of Max and Sylvia’s leadership and perseverance over the past 36 years or so, Kalamunda Plumbing has evolved into one of the most highly awarded and respected service providers in Perth's Hills and Eastern Suburbs, employing around 14 Team Members and engaging numerous subcontractors.

These days, Kalamunda Plumbing is heading into its third generation, with Wally and Norah’s grandson Chris filling the role of Operations Manager and Licence Holder, and granddaughter Rochelle filling the position of Customer Service Manager.

Kalamunda Plumbing’s range of services has evolved since 1954, to these days include plumbing, drainage, water heaters, gas-fitting, leak detection, water filtration, water softeners, air conditioning, and solar PV energy panels.

The team at Kalamunda Plumbing is proud of its Tradition of Service Excellence started by Wally and Norah all those years ago, and our company goal is to make sure that their tradition of 100% customer satisfaction lives on today through our dedication and commitment to building long-lasting relationships with our customers by providing 100% satisfaction… guaranteed.

Kalamunda-Plumbing-Logo

Head Office & Warehouse Address: 13 Godfrey Street, Walliston 6076

Office Hours: 7.30am – 4.30pm Monday – Friday

Showroom Address:
Shop 5B Kalamunda Glades, 121-123 Canning Road,
Kalamunda 6076

Showroom Hours: 9.00 am – 12 Noon Saturdays

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Testimonials What our
Customers Say

Excellent4.9 Based on 476 reviews from review us onChristine McCormack ★★★★★ From booking service to finished job is always easy with Kalamunda plumbing. Nice friendly and efficient.Joseph Brucciani ★★★★★ We had a leaking pipe in our roof. Kalamunda Plumbing responded quickly and repaired the pipe asap as well as identifying another potential issue and repairing that also. We are very happy with the work, service and friendly advice. Highly recommended.... 👍Response from the ownerThank you for the high recommendation Joseph. It's encouraging to hear that we promptly addressed your leak and could identify an additional issue. Having dependable professionals who provide high-quality work and offer insightful guidance is truly reassuring. Thank you for sharing your positive experience. Murray Hall ★★★★★ Great communication about the issue and even let me know what to do for the future regarding stopping tree roots from growing in the pipes, I am very happy they close to Gooseberry Hill.Response from the ownerWe are pleased to learn that you had a positive experience. Our technicians strive to ensure clear communication and offer valuable guidance to prevent future issues. Additionally, our convenient location adds to the level of service we provide. Julie Pinto ★★★★★ Plumber was professional and competent. Easy to schedule and loved the text alerting me the plumber was on his way.Response from the ownerThank you, Julie, for your positive feedback. We continuously aim to provide this level of service. Bill Head ★★★★☆ Polite and helpful staff for repair to airconditioner.Response from the ownerThank you, Bill. Outstanding customer service is crucial in these situations, and we are pleased to have been able to assist you in achieving a comfortable temperature. Karen Tredrea ★★★★☆ Very friendly and efficient as usual.Response from the ownerThank you, Karen, for your positive feedback. Donna Sundblom ★★★★★ The service was great and the guys were friendly and informative, thanks so much for excellent serviceResponse from the ownerOur team is very friendly and knowledgeable, so we are not surprised to hear that you feel the same. Thank you, Donna, for sharing your positive experience. gary sanford ★★★★★ Great very goodResponse from the ownerThank you, Gary, for your encouraging feedback. Ken Patterson ★★★★★ Accomodating, punctual. very friendly service. Highly recommended!Response from the ownerYour recommendation Speaks volumes. Thank you, Ken. jo marshall ★★★★★ Quick and helpfulResponse from the ownerThank you for the great review Kylee and Ray Mollard ★★★★★ Great guys explained everything to me before doing the job. Great price highly recommend. Thanks so much guysDennis Ward-Fay ★★★★★ Excellent serviceResponse from the ownerWe've had a tradition of service excellence since 1954, so it's great to hear that we're continuing that! Thanks Dennis. Sharon Herbert ★★★★★ Great service - fitted me in on a Saturday morning, quick, fixed the problem AND replaced the bricks! Will use these guys again🙂Lisa Reed ★★★★★ Needed same day plumber toilet flush broke , receptionist was lovely, very understanding and accommodating, got a time slot and phone call notice so didn't need to sit at home and could go to work, turned up promptly, fixed the problem, the plumber was friendly, clean and courteous, i did think a little pricey but didn't have time to shop around , hapoy with the service and jobAntoinette Wilson ★★★★★ We are very satisfiedThe workers are always professional and friendly, very helpful and deliver high quality workmanshipResponse from the ownerWe greatly appreciate your feedback! Our team consistently demonstrates excellence in their work while maintaining a positive attitude. Their professionalism and willingness to assist truly contribute to a successful experience. Thank you, Antoinette, for this wonderful review Giuseppe Luci ★★★★★ Thanks to Kalamunda Plumbing for a great job with my recent HWS replacement job.Friendly and professional service from everyone involved.I would highly recommend Kalamunda Plumbing to anyone needing any plumbing work.Response from the ownerThank you, Giuseppe. We are delighted to learn about your positive experience with Kalamunda Plumbing. Your recommendation truly speaks volumes! Lorraine Markwell ★★★★★ I will always go to Kalamunda Plumbing as I feel safe knowing I'm getting the right advice and experiencing good old fashion service! Clayton was fantastic and did the job so quickly and left the area all clean, I was impressed by Clayton's knowledge and level of caring!I will continue to recommend Kalamunda Plumbing.Best wishes to the team for a happy, healthy and safe 2025!Response from the ownerIt's Fantastic to hear such positive feedback about Kalamunda Plumbing! It sounds like you had a Stella experience with Clayton, We know it’s always reassuring to be in capable hands. Our Teams commitment to quality service and attention to detail really makes a difference. Thank you for sharing your thoughts, and I’m sure the team will appreciate your well wishes for the upcoming year. Here’s to a happy and successful 2025 for everyone! Brigitte Quinn ★★★★★ From the first call to the lovely Sophia, professional, efficient and approachable. David was prompt , professional and explained all aspects of what he was doing. Highly recommend this company.Response from the ownerThank you, Brigitte, for taking the time to share your thoughtful review. Our team strives to be approachable and professional at all times, ensuring that we communicate all relevant information to maintain transparency in every situation. Jack Watson ★★★★★ As usual, Kalamunda Plumbing are on time, professional & fix the problem. I have no hesitation recommending these guys. Great workResponse from the ownerWe sincerely appreciate this outstanding recommendation. Thank you, Jack. Anne Derry ★★★★★ fast call out, very nice to deal with,fair pricing and lovely man who came, coming back within 1 hour as there was a problem fixed it immediately Well done Kalamunda PlumbingResponse from the ownerThank you, Anne. It sounds like you had a remarkable experience. Our prompt response and friendly service truly make a significant impact. I am glad to hear that we were able to address the issue promptly. Gary Palmer ★★★★★ We used this service to deal with some taps that after a long time had become difficult to turn off. This was a non urgent job but we obtained a booking for the next day. We received a call that he was on his way and he completed the job to our satisfaction. Ssniors discount was a plus.Response from the ownerThank you for your review, Gary! We always aim to get out to each and every job as soon as possible, so we're glad to have met your expectations! Derek Smith ★★★★★ Cameron turned up on time & had the problem found & sorted out quickly , great friendly & knowledgeable service 🙂Response from the ownerThankyou Derek for the great review. We strive for great service. carole trivett ★★★★★ Very happy with everything and the way things were explained and cleaned up. Thank you.Response from the ownerThanks Carole! We always strive for the boys to be as neat and tidy as possible, so it's reassuring to hear they they are! Marie Pooley ★★★★★ Excellent service, communication and staff interaction.Response from the ownerThank you, Marie, for your excellent review. Rachel Smith ★★★★★ Great service and expertise. Highly recommend. Thanks David for your service and positive attitude.Have been a customer for over 15 years.Response from the ownerThank you, Rachel, for your longstanding loyalty. We sincerely appreciate all your support over these years. It’s truly gratifying to know that you have consistently had a positive experience. David excels at delivering exceptional service, and we look forward to continuing to provide you with great experiences in the future. js_loader